According to a survey conducted by Forrester Research it is the Web
Which of the Following Online Health Care Tools Have You Used?
More than half of commercially insured, non-elderly consumers in the U.S. who have visited their health plan's Web site in the last year have used an online physician or facility finder tool, according to a survey by Forrester Research.
The survey also found that 32% of respondents have used an online health plan selection tool, 27% have used an online drug cost comparison tool and 24% have used an online health risk assessment tool.
Of those respondents who reported using online physician or facility finder tools, 73% said the tools are the quickest way to find information on which physicians or facilities are in their health plan network. In addition, 64% said the tools are easy to use, while 55% said the online tools made selecting a physician or facility less difficult.
Results are based on a Q2 2007 online survey of U.S. commercially insured, non-elderly consumers who visited their health plan's Web site within the past year.
Source: Forrester Research
